Pascrell, Larson, Davis Urgently Probe Mail Delay Impact on Social Security
Fears grow that systemic mail problems will hurt millions of seniors
Washington, DC, November 3, 2021
Acting to protect seniors, Subcommittee on Oversight Chair Bill Pascrell, Jr. (D-NJ-09), Subcommittee on Social Security Chair John B. Larson (D-CT-01), and Subcommittee on Worker and Family Support Chair Danny Davis (D-IL-07), all members of the tax-writing House Ways and Means Committee, today asked the Social Security Administration (SSA) to assess how the systemic mail delays at the United States Postal Service (USPS) may adversely impact Social Security operations and the processing of payments, applications, and appeals.
“SSA mails an estimated 350 million documents each year to the public, including to individuals receiving or applying for benefits… Individuals rely on these mailed documents to make important life decisions, such as how much to save and when to retire, and to meet deadlines for submitting information in support of benefit applications,” the members write Acting Social Security Commissioner Kilolo Kijakazi.
Reps. Pascrell, Larson, and Davis have been leaders in Congress demanding protection of Social Security and reform of the SSA. The three were the first members to demand Trump-appointed Commissioner Andrew Saul and Deputy Commissioner David Black be fired for their sabotage of Social Security. Acting on their calls, President Biden ousted Saul and Black on July 9.
The text of the members’ letter is provided below.
November 3, 2021
Dr. Kilolo Kijakazi
Social Security Administration
6401 Security Boulevard
Baltimore, MD 21235
Dear Acting Commissioner Kijakazi:
As you know, the United States Postal Service (USPS) recently announced new service standards for first class mail. The Committee on Ways and Means Subcommittees on Oversight, Social Security, and Worker and Family Support are trying to determine the impact of the new standards, which include increased time-in-transit standards, on the Social Security Administration (SSA). In particular, we want to understand the impact on those who rely on SSA for Social Security and Supplemental Security Income benefits and on the agency’s ability to process applications and appeals promptly.
SSA mails an estimated 350 million documents each year to the public, including to individuals receiving or applying for benefits. Mailed documents contain vital information and include: Social Security Statements to inform workers of their future Social Security benefits; Cost-of-Living Adjustment (COLA) notices to inform beneficiaries of annual benefit changes; SSA-1099 forms used by beneficiaries to file taxes; and time-sensitive notices for individuals applying for benefits, such as information about their right to appeal a denial. Individuals rely on these mailed documents to make important life decisions, such as how much to save and when to retire, and to meet deadlines for submitting information in support of benefit applications.
In addition, individuals lose rights, such as the right to appeal a benefit denial or the right to continue receiving an existing benefit while an appeal is pending, if SSA does not receive their timely response. The loss of these rights can be devastating, particularly for people of color, women, and other individuals who are disproportionately likely to rely on SSA benefits for retirement or for financial security in the event of their own disability or a family member’s death.
We would appreciate your answers to the questions listed below by November 24, 2021.
Your assistance with our review is appreciated.